Канал про саппорт в телеграмме
Как развиваться в поддержке 🧠
Bring a burst of colour to your home with our beautiful handmade planters
Shop these modern planters in different shapes and sizes, so you can enjoy fresh plants at your home all year round. The set includes three different sizes to hold a variety of your favourite greenery. Drain hole at bottom of each pot. This versatile vessel can also be used as a utensil holder in your kitchen. Please note that each planter is handmade, making each pot unique, with slight variations in size and color. Please contact the shop for up-to-date images of current stock.
    Подкаст про работу в поддержке
    Как писать тикет
    Bring a burst of colour to your home with our beautiful handmade planters
    Shop these modern planters in different shapes and sizes, so you can enjoy fresh plants at your home all year round. The set includes three different sizes to hold a variety of your favourite greenery. Drain hole at bottom of each pot. This versatile vessel can also be used as a utensil holder in your kitchen. Please note that each planter is handmade, making each pot unique, with slight variations in size and color. Please contact the shop for up-to-date images of current stock.
    Ютуб-канал
    Как руководить саппортом
    Bring a burst of colour to your home with our beautiful handmade planters
    Shop these modern planters in different shapes and sizes, so you can enjoy fresh plants at your home all year round. The set includes three different sizes to hold a variety of your favourite greenery. Drain hole at bottom of each pot. This versatile vessel can also be used as a utensil holder in your kitchen. Please note that each planter is handmade, making each pot unique, with slight variations in size and color. Please contact the shop for up-to-date images of current stock.
    ☎️ Как здороваться

    • Просят перевести на другого оператора или руководителя
    • Просят контакты сотрудника или руководства
    😭 Как извиняться

    • Жалоба на службу поддержки или конкретного оператора
    • Жалоба на всю компанию
    😎 Как запрашивать информацию

    • Спрашивают мнение о конкурентах/сравнивают
    • Просят сделать функцию, как у конкурентов
    🤬 Как прощаться

    Должно быть описано, какими выражениями можно возвращать пользователя к конструктивному общению, и сколько попыток нужно предпринять